Welcome to TDSNI Academy

TDSNI Academy provides landlords, letting agents and property professionals with invaluable training in tenancy deposit protection, best practice in tenancy management and

adjudication.

Introduction to tenancy deposit protection and tenancy management

This course is intended to provide a legal refresher in respect of what landlords and letting agents must do in respect of a tenancy deposit. Ideal for new staff or a handy reminder to make sure you are doing things correctly It will also cover a number of key processes concerning best practice in tenancy management.

What does this course cover?

  • Staying the right side of the law
  • Penalties
  • The role of the EHO
  • The difference between insured and custodial schemes and how they work
  • Registering a deposit
  • Prescribed Information
  • The tenancy agreement
  • Role of the inventory, check in report and check out report
  • Effective use of photographs and videos
  • Property visits
  • The end of tenancy process
  • The process of checking out
  • Effective communication with tenants and landlords

When can I attend this course?

Further dates TBC

Principles of adjudication: dispute proof your tenancies

This course is intended as a follow on from the introduction to tenancy deposit protection and tenancy management training. It deals solely with the principles of adjudication and will suit property managers wishing to enhance their knowledge on the dispute resolution mechanism.

What does this course cover?

  • Acting on the check out inventory
  • Quantifying your claim
  • Wear and tear
  • Betterment
  • Negotiating & managing expectations
  • Timescales
  • To dispute or not to dispute
  • Formulating your case
  • Understanding the dispute resolution mechanism
  • Presenting your evidence





When can I attend this course?

Further dates TBC

eyJuYW1lIjoiVGRzX0FjYWRlbXlfX2MifQ==
Tds-Academy
Tds-Academy